I’m a Product Designer based in San Antonio, Texas with 5 years of SaaS and B2B2C experience and over 15 years in visual design. Over the years, I’ve learned how to adapt and shift between graphic design, product design, strategy, and storytelling roles. I love collaborating with teams and finding the balance between craft and strategy, thus designing something that looks and feels right, while also making sure it works within systems, flows, and business goals.
Key Impacts
O’Reilly Media: Led design of new mobile audio player → +150% audiobook consumption, 2x app usage in 2 quarters
Grouper: Built first design system and documentation workflow → cut delivery time 25%, improved design consistency, and reduced UI QA issues.
Grouper Core Feature Launch: Drove 1,233% membership growth in 7 months, boosting retention, sales leads, and plan sales
Hi! I’m Faith!
My Work
Audio Player: An end-to-end mobile app audio feature
O'Reilly Media, Inc. is a SaaS learning company that offers books, courses, and audiobooks through its online platform. To better support users who prefer audio learning, especially on the go, I worked with the mobile app team to design the audiobook experience with a mobile-first approach.
The result: A 150% increase of audiobook consumption on the platform and doubled the app usage on iOS and Android devices within the first two quarters post shipping. It continues to serve users well with minimal post-launch revisions.
Directory: A core feature to keep senior citizens active and social
Grouper (formerly Element3 Health) is a mission-driven Series A startup working to reduce social isolation among seniors by connecting members with local clubs and group activities. As the company transitioned through a rebrand and a new platform build, I led the design of its core feature - the Member Directory - which helped users discover, join, and manage social groups that kept them active and engaged.
The result: Membership grew 1,233% in 7 months through the Optum partnership. Directory drove retention, generated sales leads, and fueled additional plan sales. It also drove the creation of a Design System. I partnered with Engineering to initiate the system which improved handoff documentation and accelerated the feature.
Designing a User-Centered Web Experience for the Spa Girl Tri
The Spa Girl Tri is a boutique women’s-only triathlon series blending fitness, friendship, and resort luxury. While its events consistently sold out, the digital experience didn’t reflect the same clarity or confidence athletes felt on race day. To fix that, I redesigned the website from the ground up using research, usability testing, and the Design Thinking framework.
The result: The new site streamlined registration, simplified pre-race preparation, and strengthened trust between organizers and athletes. It also introduced scalable templates for future event pages, saving time for organizers and maintaining brand consistency across all eight annual races.
Top Skills
Visual Design
My background in visual design gives me a sharp eye for detail and a commitment to creating polished, high-quality experiences. I know how to balance aesthetics with usability, ensuring that designs not only look good but also work seamlessly. This strength allows me to bring clarity and consistency to complex problems.
Product Strategy
I understand how important it is to tie UX goals to company goals. Therefore I work hard to fully understand the problem at hand, the expected result, and how that aligns with the user’s pain point.
Experience Design
A great eye for design results in increased trust for users, an intuitive experience increases retention, both of them combined deliver a great product. I work diligently and focus my efforts on combining an elegant UI with intuitive UX.
Collaboration, systems thinking, and communication are also among my strengths!
My Journey
2025+
Your Company?
Reflected on my past experiences and how they shape me as a designer.
Mapped out what I’m looking for in my next role and team.
I’m passionate about building scalable products - growing engagement, strengthening brand presence through design systems, and creating exceptional user experiences.
I thrive on complex challenges where visual excellence meets systematic thinking, and my goal is to grow as an IC with a path toward design leadership and mentorship.
Product Designer+
2023-2025
Enabled informed design decisions by conducting user research, demographic analysis, and community observations, even without a research budget.
Collaborated with project and engineering managers to stay aligned and adaptable amid evolving business priorities.
Product Designer
2021-2023
Built fluency in Material Design and Apple’s HIG through engineering collaboration, improving design fidelity and handoff efficiency.
Created native mobile experiences, such as a net-new audio player, improved Android video player, and dark mode, informed by user research.
Product Designer
2017-2021
Enhanced participant experiences and delivered targeted design improvements for major athletic events through user research and prototyping.
Worked closely with the owner to develop brand identities across multiple racing events.
Visual Designer → UI Designer
2007 - 2016; 2016-2025 (Contract)
Honed my visual design skill by modernizing the brand’s aesthetic and improving cross-channel consistency.
Learned to improve partnership retention through high-impact print and digital solutions.
Visual Designer → Art Director
What People Are Saying
I had the pleasure of working with Faith at Grouper, and it’s been clear from day one that she’s a rising star in the world of UX design. She has a strong grasp of usability and is able to design for varying demographics. Whether she’s working through high-level product concepts or fine-tuning individual interactions, Faith approaches each task with focus, empathy, and a deep commitment to excellence. Any team would be lucky to have her.
— Mike Angelo
Grouper CPO, Direct Manager
Faith is without a doubt one of the most driven designers I've ever worked with. Her design abilities coupled with her desire to understand problems makes her an indispensable part of any team. She is always willing to learn, adapt, and get things done.
I look forward to seeing what else she does in the future, knowing it will always be thoughtful and successful.— Mike Boutte
O’Reilly Media Director of Product
Direct Manager
Contact Me
I am open to contract and full time. Please contact me if you’re interested in working together!